jamf-20231108
0001721947false00017219472023-11-082023-11-08

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): November 8, 2023
JAMF HOLDING CORP.
(Exact name of registrant as specified in its charter)
Delaware001-3939982-3031543
(State or other jurisdiction
of incorporation)
(Commission File Number)(IRS Employer
Identification No.)
100 Washington Ave S, Suite 1100
MinneapolisMN
55401
(Address of principal executive offices)(Zip Code)
(612605-6625
(Registrant’s telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report.)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
  If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
Symbol(s)
Name of each exchange on which
registered
Common Stock, $0.001 par valueJAMFThe NASDAQ Stock Market LLC



Item 2.02. Results of Operations and Financial Condition.
On November 8, 2023, Jamf Holding Corp. (the “Company”) issued a press release announcing its financial results for the quarter ended September 30, 2023. In the press release, the Company also announced that it will hold a conference call on November 8, 2023 to discuss its financial results for the quarter ended September 30, 2023. The full text of the press release is furnished herewith as Exhibit 99.1 and is incorporated herein by reference.
This information is intended to be furnished under Item 2.02 of Form 8-K, “Results of Operations and Financial Condition” and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
Exhibit No.Description of Exhibit
99.1
104Cover Page Interactive Data File (embedded within the Inline XBRL document)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
JAMF HOLDING CORP.
Date: November 8, 2023
By:/s/ Jeff Lendino
Name:Jeff Lendino
Title:Chief Legal Officer

Document
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Exhibit 99.1

Jamf Announces Third Quarter 2023 Financial Results
Q3 total revenue year-over-year growth of 15% to $142.6 million
ARR year-over-year growth of 15% to $566.3 million as of September 30, 2023
Cash flow provided by operations of $47.2 million for the TTM ended September 30, 2023, or 9% of TTM total revenue; unlevered free cash flow of $60.6 million for the TTM ended September 30, 2023, or 11% of TTM total revenue
MINNEAPOLIS – November 8, 2023 – Jamf (NASDAQ: JAMF), the standard in managing and securing Apple at work, today announced financial results for its third quarter ended September 30, 2023.
“Jamf’s industry-leading Apple management and security solutions, delivered as an integrated platform, help IT and security teams deliver an experience that is loved by users and trusted by organizations,” said John Strosahl, CEO. “Our robust platform, commitment to innovation, relentless focus on our customers, combined with growing adoption of Apple in the enterprise, helped Jamf outperform expectations for the 14th consecutive quarter.”

Third Quarter 2023 Financial Highlights
ARR: ARR of $566.3 million as of September 30, 2023, an increase of 15% year-over-year.
Revenue: Total revenue of $142.6 million, an increase of 15% year-over-year.
Gross Profit: GAAP gross profit of $110.4 million, or 77% of total revenue, compared to $93.4 million in the third quarter of 2022. Non-GAAP gross profit of $117.0 million, or 82% of total revenue, compared to $101.6 million in the third quarter of 2022.
Operating Loss/Income: GAAP operating loss of $31.9 million, or (22)% of total revenue, compared to $28.6 million in the third quarter of 2022. Non-GAAP operating income of $12.4 million, or 9% of total revenue, compared to $6.9 million in the third quarter of 2022.
Cash Flow: Cash flow provided by operations of $47.2 million for the TTM ended September 30, 2023, or 9% of TTM total revenue, compared to $63.2 million for the TTM ended September 30, 2022. Unlevered free cash flow of $60.6 million for the TTM ended September 30, 2023, or 11% of TTM total revenue, compared to $64.0 million for the TTM ended September 30, 2022.
A reconciliation between historical GAAP and non-GAAP information is contained in the tables below and the section titled “Non-GAAP Financial Measures” below contains descriptions of these reconciliations.

Recent Business Highlights
Ended the third quarter serving more than 74,400 customers with 31.8 million total devices on our platform.
Achieved 31% year-over-year growth in security ARR, to $119.9 million as of September 30, 2023, representing 21% of Jamf’s total ARR.
Named a leading endpoint security vendor by Frost & Sullivan in their Frost Radar Endpoint Security 2023 report.
Gathered Apple IT and security experts along with key partners like Apple at the 14th annual, largest ever, Jamf Nation User Conference to share how Jamf is continuing to innovate to bring together management and security into one integrated platform.
Announced support for Apple’s new identity technology, Platform Single Sign-In (SSO), with Okta, offering fast, secure and streamlined authentication for Mac.
Achieved StateRAMP Ready status for Jamf Pro and Jamf School, giving U.S. state government agencies, including public education institutions, the confidence they need to comply with industry standards.
Released Jamf Pro 11 with a more modern, accessible UI, simplified onboarding and continued support for Declarative Device Management.
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Announced new AI-powered functionality for Jamf Protect that takes detailed raw telemetry and security alert data, applies the MITRE attack framework and summarizes a friendly explanation along with recommendations for Jamf admins on how to remedy security issues.
Announced same-day support for recently released Apple operating systems including macOS Sonoma, iOS 17, iPadOS 17 and tvOS 17.
Named as one of 2023’s Best Workplaces for Women™ by Fortune Media and Great Place to Work®.
Financial Outlook
For the fourth quarter of 2023, Jamf currently expects:
Total revenue of $148.0 to $149.0 million
Non-GAAP operating income of $19.5 to $20.5 million
For the full year 2023, Jamf currently expects:
Total revenue of $557.9 to $558.9 million
Non-GAAP operating income of $43.8 to $44.8 million
To assist with modeling, for the fourth quarter of 2023 and full year 2023, amortization is expected to be approximately $10.9 million and $42.9 million, respectively. In addition, for the fourth quarter of 2023 and full year 2023, stock-based compensation and related payroll taxes are expected to be approximately $25.2 million and $104.9 million, respectively.
Jamf is unable to provide a quantitative reconciliation of forward-looking guidance of non-GAAP operating income to GAAP operating income (loss) because certain items are out of Jamf’s control or cannot be reasonably predicted. Historically, these items have included, but are not limited to, acquisition-related expenses and acquisition-related earn-out, offering costs, amortization, stock-based compensation and related payroll taxes, and system transformation costs. Accordingly, a reconciliation for forward-looking non-GAAP operating income is not available without unreasonable effort. These items are uncertain, depend on various factors, and could result in projected GAAP operating income (loss) being materially less than is indicated by currently estimated non-GAAP operating income.
These statements are forward-looking and actual results may differ materially. Refer to the Forward-Looking Statements safe harbor below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.
Webcast and Conference Call Information
Jamf will host a conference call and live webcast for analysts and investors at 3:30 p.m. Central Time (4:30 p.m. Eastern Time) on November 8, 2023.
The conference call will be webcast live on Jamf’s Investor Relations website at https://ir.jamf.com. Those parties interested in participating via telephone may register on Jamf’s Investor Relations website. The financial tables, earnings presentation, and investor presentation provided in connection with this press release and the accompanying conference call will also be available on Jamf’s Investor Relations website.
A replay of the call will be available on the Investor Relations website beginning on November 8, 2023, at approximately 6:00 p.m. Central Time (7:00 p.m. Eastern Time).
Please note that Jamf uses its https://ir.jamf.com website as a means of disclosing material non-public information, announcing upcoming investor conferences, and for complying with its disclosure obligations under Regulation FD. Accordingly, you should monitor our investor relations website in addition to following our press releases, SEC filings, and public conference calls and webcasts.
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Non-GAAP Financial Measures
In addition to our results determined in accordance with generally accepted accounting principles in the United States (“GAAP”), we believe the non-GAAP measures of non-GAAP operating expenses, non-GAAP gross profit, non-GAAP gross profit margin, non-GAAP operating income (loss), non-GAAP operating income (loss) margin, non-GAAP income before income taxes, non-GAAP provision for income taxes as it relates to the calculation of non-GAAP net income, non-GAAP net income, free cash flow, free cash flow margin, unlevered free cash flow, and unlevered free cash flow margin are useful in evaluating our operating performance. Certain of these non-GAAP measures exclude stock-based compensation, amortization expense, acquisition-related expenses, acquisition-related earnout, offering costs, foreign currency transaction (gain) loss, payroll taxes related to stock-based compensation, legal settlements and other non-recurring litigation costs, loss on extinguishment of debt, amortization of debt issuance costs, and system transformation costs. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance and assists in comparisons with other companies, some of which use similar non-GAAP information to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses that are required by GAAP to be recorded in our financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by our management about which expenses are excluded or included in determining these non-GAAP financial measures. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this press release. We strongly encourage investors to review our consolidated financial statements included in our publicly filed reports in their entirety and not rely solely on any single financial measurement or communication.
Forward-Looking Statements
This press release and the accompanying conference call contain “forward-looking statements” within the meaning of federal securities laws, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “can,” “will,” “would,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “forecasts,” “potential,” or “continue,” or other similar terms or expressions that concern our expectations, strategy, plans, or intentions. Forward-looking statements may involve known and unknown risks, uncertainties, and other factors that may cause our actual results, performance, or achievements to be materially different from those expressed or implied by the forward-looking statements. These statements include, but are not limited to, statements regarding our future financial and operating performance (including our outlook and guidance), the demand for our platform, anticipated impacts of macroeconomic conditions on our business, our expectations regarding business benefits and financial impacts from our acquisitions, partnerships, and investments, and our ability to deliver on our long-term strategy.
The forward-looking statements contained in this press release and the accompanying conference call are also subject to additional risks, uncertainties, and factors, including those more fully described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2022. Additional information will also be set forth in our Quarterly Report on Form 10-Q for the fiscal quarter ended September 30, 2023, as well as the subsequent periodic and current reports and other filings that we make with the Securities and Exchange Commission from time to time. Moreover, we operate in a very competitive and rapidly changing environment, and new risks and uncertainties may emerge that could have an impact on the forward-looking statements contained in this press release and the accompanying conference call.
Given these factors, as well as other variables that may affect our operating results, you should not rely on forward-looking statements, assume that past financial performance will be a reliable indicator of future performance, or use historical trends to anticipate results or trends in future periods. The forward-looking statements included in this
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press release and the accompanying conference call relate only to events as of the date hereof. We undertake no obligation to update or revise any forward-looking statement as a result of new information, future events, or otherwise, except as otherwise required by law.
About Jamf
Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment designed to be enterprise secure, consumer simple and protect personal privacy. To learn more, visit www.jamf.com.
Investor Contacts
Jennifer Gaumond
Michael Thomas
ir@jamf.com
Media Contact
Rachel Nauen
media@jamf.com
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Jamf Holding Corp.
Consolidated Balance Sheets
(in thousands)
(unaudited)
September 30,
2023
December 31, 2022
Assets
Current assets:
Cash and cash equivalents$227,619$224,338 
Trade accounts receivable, net of allowances of $484 and $445
95,36188,163 
Income taxes receivable678465 
Deferred contract costs21,69317,652 
Prepaid expenses15,93814,331 
Other current assets10,7336,097 
Total current assets372,022351,046
Equipment and leasehold improvements, net16,40019,421 
Goodwill876,822856,925 
Other intangible assets, net196,514218,744 
Deferred contract costs, non-current48,87139,643 
Other assets41,42343,763 
Total assets$1,552,052$1,529,542
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$21,070$15,393 
Accrued liabilities68,08867,051 
Income taxes payable1,018486 
Deferred revenue
311,138278,038 
Total current liabilities401,314360,968
Deferred revenue, non-current
58,61668,112 
Deferred tax liability, net5,6245,505 
Convertible senior notes, net366,374364,505 
Other liabilities20,70729,114 
Total liabilities852,635828,204
Commitments and contingencies
Stockholders’ equity:
Preferred stock— 
Common stock126123 
Additional paid-in capital1,136,7271,049,875 
Accumulated other comprehensive loss(36,051)(39,951)
Accumulated deficit(401,385)(308,709)
Total stockholders’ equity699,417701,338
Total liabilities and stockholders’ equity$1,552,052$1,529,542
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Jamf Holding Corp.
Consolidated Statements of Operations
(in thousands, except share and per share amounts)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Revenue:
Subscription$138,521 $118,524 $396,342 $330,132 
Services3,956 5,216 12,594 14,187 
License148 817 990 4,134 
Total revenue142,625 124,557 409,926 348,453 
Cost of revenue:
Cost of subscription(1)(2)(3)(4)(5) (exclusive of amortization expense shown below)
25,009 22,334 72,354 62,870 
Cost of services(1)(2)(3)(4) (exclusive of amortization expense shown below)
3,736 3,584 10,413 10,184 
Amortization expense3,494 5,277 10,102 15,760 
Total cost of revenue32,239 31,195 92,869 88,814 
Gross profit110,386 93,362 317,057 259,639 
Operating expenses:
Sales and marketing(1)(2)(3)(4)(5)
64,239 54,096 188,337 159,171 
Research and development(1)(2)(3)(4)(5)
34,704 30,799 101,501 89,584 
General and administrative(1)(2)(3)(4)(5)
35,896 30,061 100,298 103,994 
Amortization expense7,420 7,040 21,908 21,103 
Total operating expenses142,259 121,996 412,044 373,852 
Loss from operations(31,873)(28,634)(94,987)(114,213)
Interest income (expense), net1,687 45 4,453 (1,455)
Foreign currency transaction loss(2,647)(2,624)(995)(4,081)
Loss before income tax benefit (provision)(32,833)(31,213)(91,529)(119,749)
Income tax benefit (provision)556 (89)(1,147)(321)
Net loss$(32,277)$(31,302)$(92,676)$(120,070)
Net loss per share, basic and diluted$(0.26)$(0.26)$(0.74)$(1.00)
Weighted‑average shares used to compute net loss per share, basic and diluted125,537,246 121,014,325 124,455,109 120,188,587 
(1) Includes stock-based compensation as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Cost of revenue:
Subscription$2,653 $2,479 $7,635 $6,495 
Services362 344 994 961 
Sales and marketing8,493 6,955 25,068 26,625 
Research and development6,429 5,130 17,863 19,620 
General and administrative10,412 5,582 26,522 35,823 
$28,349 $20,490 $78,082 $89,524 
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(2) Includes payroll taxes related to stock-based compensation as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Cost of revenue:
Subscription$92 $109 $175 $133 
Services13 23 25 24 
Sales and marketing304 366 711 443 
Research and development164 142 410 246 
General and administrative131 92 353 275 
$704 $732 $1,674 $1,121 
(3) Includes depreciation expense as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Cost of revenue:
Subscription$302 $285 $923 $891 
Services46 40 124 126 
Sales and marketing786 669 2,378 1,986 
Research and development447 409 1,370 1,165 
General and administrative270 234 798 707 
$1,851 $1,637 $5,593 $4,875 
(4) Includes acquisition-related expense as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Cost of revenue:
Subscription$— $— $— $61 
Services14 — 16 — 
Sales and marketing104 — 219 
Research and development333 246 508 792 
General and administrative2,284 1,536 3,429 2,571 
$2,735 $1,782 $4,172 $3,431 
(5) Includes system transformation costs as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(in thousands)
Cost of revenue:
Subscription$22 $— $22 $— 
Sales and marketing55 — 92 — 
Research and development— 12 — 
General and administrative1,293 — 3,027 — 
$1,372 $— $3,153 $— 
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General and administrative also includes acquisition-related earnout of $0.2 million and $0.4 million for the three and nine months ended September 30, 2022, respectively. The acquisition-related earnout was an expense for the three and nine months ended September 30, 2022 reflecting the increase in fair value of the Digita acquisition contingent liability due to growth in sales of our Jamf Protect product.
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Jamf Holding Corp.
Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Nine Months Ended September 30,
20232022
Operating activities
Net loss$(92,676)$(120,070)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense37,603 41,738 
Amortization of deferred contract costs15,565 12,091 
Amortization of debt issuance costs2,055 2,040 
Non-cash lease expense4,443 4,373 
Provision for credit losses and returns226 310 
Share‑based compensation78,082 89,524 
Deferred tax benefit(1,973)(2,019)
Adjustment to contingent consideration— 388 
Other584 4,603 
Changes in operating assets and liabilities:
Trade accounts receivable(6,512)(15,125)
Income tax receivable/payable267 688 
Prepaid expenses and other assets(6,838)(3,351)
Deferred contract costs(28,839)(22,919)
Accounts payable4,916 7,766 
Accrued liabilities(7,370)2,872 
Deferred revenue20,512 59,922 
Net cash provided by operating activities
20,045 62,831 
Investing activities
Acquisitions, net of cash acquired(18,797)(4,023)
Purchases of equipment and leasehold improvements(2,522)(5,645)
Purchase of investments(750)(3,100)
Other(14)(151)
Net cash used in investing activities(22,083)(12,919)
Financing activities
Debt issuance costs— (50)
Cash paid for offering costs— (104)
Cash paid for contingent consideration(206)(4,588)
Payment of acquisition-related holdback(277)(200)
Proceeds from the exercise of stock options5,640 4,682 
Net cash provided by (used in) financing activities5,157 (260)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash(190)(1,322)
Net increase in cash, cash equivalents, and restricted cash
2,929 48,330 
Cash, cash equivalents, and restricted cash, beginning of period231,921 177,150 
Cash, cash equivalents, and restricted cash, end of period$234,850 $225,480 
Reconciliation of cash, cash equivalents, and restricted cash within the consolidated balance sheets to the amounts shown in the consolidated statements of cash flows above:
Cash and cash equivalents$227,619 $225,480 
Restricted cash included in other current assets3,631 — 
Restricted cash included in other assets3,600 — 
Total cash, cash equivalents, and restricted cash$234,850 $225,480 

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Jamf Holding Corp.
Supplemental Financial Information
Disaggregated Revenues
(in thousands)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
SaaS subscription and support and maintenance$133,626 $112,351 $380,954 $312,992 
On‑premise subscription4,895 6,173 15,388 17,140 
Subscription revenue138,521 118,524 396,342 330,132 
Professional services3,956 5,216 12,594 14,187 
Perpetual licenses148 817 990 4,134 
Non‑subscription revenue4,104 6,033 13,584 18,321 
Total revenue$142,625 $124,557 $409,926 $348,453 
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Jamf Holding Corp.
Supplemental Information
Key Business Metrics
(in millions, except number of customers and percentages)
(unaudited)
September 30,
2023
June 30,
2023
March 31,
2023
December 31,
2022
September 30,
2022
June 30,
2022
March 31,
2022
ARR$566.3 $547.8 $526.6 $512.5 $490.5 $466.0 $436.5 
ARR from management solutions as a percent of total ARR79 %79 %80 %80 %82 %82 %83 %
ARR from security solutions as a percent of total ARR21 %21 %20 %20 %18 %18 %17 %
ARR from commercial customers as a percent of total ARR73 %73 %72 %72 %71 %71 %70 %
ARR from education customers as a percent of total ARR27 %27 %28 %28 %29 %29 %30 %
Dollar-based net retention rate (1)
108 %109 %111 %113 %115 %117 %120 %
Devices31.8 31.3 30.8 30.0 29.3 28.4 26.8 
Customers74,400 73,500 72,500 71,000 69,000 67,000 62,000 
(1) The dollar-based net retention rate for March 31, 2022 was based on our Jamf legacy business and does not include Wandera since it had not been a part of our business for the full trailing twelve months.
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Jamf Holding Corp.
Supplemental Financial Information
Reconciliation of GAAP to non-GAAP Financial Data
(in thousands, except share and per share amounts)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Operating expenses$142,259 $121,996 $412,044 $373,852 
Amortization expense(7,420)(7,040)(21,908)(21,103)
Stock-based compensation(25,334)(17,667)(69,453)(82,068)
Acquisition-related expense(2,721)(1,782)(4,156)(3,370)
Acquisition-related earnout— (200)— (388)
Offering costs— — — (124)
Payroll taxes related to stock-based compensation(599)(600)(1,474)(964)
System transformation costs(1,350)— (3,131)— 
Legal settlements and other non-recurring litigation costs
(200)— (200)— 
Non-GAAP operating expenses$104,635 $94,707 $311,722 $265,835 
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Gross profit$110,386 $93,362 $317,057 $259,639 
Amortization expense3,494 5,277 10,102 15,760 
Stock-based compensation3,015 2,823 8,629 7,456 
Acquisition-related expense14 — 16 61 
Payroll taxes related to stock-based compensation105 132 200 157 
System transformation costs22 — 22 — 
Non-GAAP gross profit$117,036 $101,594 $336,026 $283,073 
Gross profit margin77%75%77%75%
Non-GAAP gross profit margin82%82%82%81%
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Operating loss$(31,873)$(28,634)$(94,987)$(114,213)
Amortization expense10,914 12,317 32,010 36,863 
Stock-based compensation28,349 20,490 78,082 89,524 
Acquisition-related expense2,735 1,782 4,172 3,431 
Acquisition-related earnout— 200 — 388 
Offering costs— — — 124 
Payroll taxes related to stock-based compensation704 732 1,674 1,121 
System transformation costs1,372 — 3,153 — 
Legal settlements and other non-recurring litigation costs
200 — 200 — 
Non-GAAP operating income$12,401 $6,887 $24,304 $17,238 
Operating loss margin(22)%(23)%(23)%(33)%
Non-GAAP operating income margin9%6%6%5%
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Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Net loss$(32,277)$(31,302)$(92,676)$(120,070)
Exclude: income tax benefit (provision)
556 (89)(1,147)(321)
Loss before income tax benefit (provision)
(32,833)(31,213)(91,529)(119,749)
Amortization expense10,914 12,317 32,010 36,863 
Stock-based compensation28,349 20,490 78,082 89,524 
Foreign currency transaction loss
2,647 2,624 995 4,081 
Amortization of debt issuance costs687 682 2,055 2,040 
Acquisition-related expense2,735 1,782 4,172 3,431 
Acquisition-related earnout— 200 — 388 
Offering costs— — — 124 
Payroll taxes related to stock-based compensation704 732 1,674 1,121 
System transformation costs1,372 — 3,153 — 
Legal settlements and other non-recurring litigation costs
200 — 200 — 
Non-GAAP income before income taxes14,775 7,614 30,812 17,823 
Non-GAAP provision for income taxes (1)
(3,546)(1,828)(7,395)(4,278)
Non-GAAP net income$11,229 $5,786 $23,417 $13,545 
Net loss per share:
Basic$(0.26)$(0.26)$(0.74)$(1.00)
Diluted$(0.26)$(0.26)$(0.74)$(1.00)
Weighted‑average shares used in computing net loss per share:
Basic125,537,246 121,014,325 124,455,109 120,188,587 
Diluted125,537,246 121,014,325 124,455,109 120,188,587 
Non-GAAP net income per share:
Basic$0.09 $0.05 $0.19 $0.11 
Diluted$0.08 $0.04 $0.17 $0.10 
Weighted-average shares used in computing non-GAAP net income per share:
Basic125,537,246 121,014,325 124,455,109 120,188,587 
Diluted135,952,210 132,229,404 134,894,664 130,399,569 
(1) In accordance with the SEC’s Non-GAAP Financial Measures Compliance and Disclosure Interpretation, the Company’s blended U.S. statutory rate of 24% is used as an estimate for the current and deferred income tax expense associated with our non-GAAP income before income taxes.
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Nine Months Ended September 30,Years Ended December 31,
20232022202120222021
Net cash provided by operating activities
$20,045$62,831$64,827$90,005$65,165
Less:
Purchases of equipment and leasehold improvements(2,522)(5,645)(7,261)(7,727)(9,755)
Free cash flow17,52357,18657,56682,27855,410
Add:
Cash paid for interest704683944763967
Cash paid for acquisition-related expense1,8722,1103,8854,4805,039
Cash paid for system transformation costs6,918
Cash paid for contingent consideration6,000
Cash paid for legal settlement5,000
Unlevered free cash flow$33,017$59,979$62,395$87,521$66,416
Total revenue$409,926$348,453$262,586$478,776$366,388
Net cash provided by operating activities as a percentage of total revenue
5%18%25%19%18%
Free cash flow margin4%16%22%17%15%
Unlevered free cash flow margin8%17%24%18%18%
Trailing Twelve Months Ended
September 30,
20232022
Net cash provided by operating activities$47,219$63,169
Less:
Purchases of equipment and leasehold improvements(4,604)(8,139)
Free cash flow42,61555,030
Add:
Cash paid for interest784706
Cash paid for acquisition-related expense4,2423,264
Cash paid for system transformation costs6,918
Cash paid for contingent consideration6,000
Cash paid for legal settlement5,000
Unlevered free cash flow$60,559$64,000
Total revenue$540,249$452,255
Net cash provided by operating activities as a percentage of total revenue9%14%
Free cash flow margin8%12%
Unlevered free cash flow margin11%14%


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